Daimler Fleet Management

Manage your fleet

In addition to funding your vehicles we offer a range of services to ensure the day-to-day running of your fleet is simple and straightforward. Throughout the life of a vehicle contract our dedicated customer service team is on hand to help you and your drivers when required.

Daily Rental

With pre-negotiated rates from major suppliers we can meet temporary and short term vehicles requirements across the UK.

Flexible and cost effective solutions

Whichever rental service you opt for, you’re guaranteed:

  • Wide range of cars, vans and prestige vehicles.

  • Highly competitive rates on vehicle rental services.

  • Two hour delivery service.

  • Access to over 228,000 vehicles from 1,200 branches.

  • Free delivery & collection to any mainland UK address.

  • No surcharges on one way rentals.

  • Free unlimited mileage.

  • Free express airport check-in service.

  • Free breakdown recovery.

  • Detailed online management reporting.

  • Instant booking by phone, email or online.

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Accident Management

Supporting your drivers when they need it most.

Round the clock support

Our priority is to care for the driver, staying in contact throughout, providing support and communicating the progress of the vehicle. If the vehicle isn’t drivable, it will be recovered to a repair facility and a courtesy car will be provided where available. The repairers prepare estimates, and digital photography speeds up authorisation and commencement of work.

Inspections and invoice vetting by the insurance company or independent engineers is organised, so you can be confident repairs are undertaken at the right price. Even problems relating to theft and recovery of uninsured losses, such as the excess charges from third party insurers are managed.

  • Dedicated in-house team.

  • Claim managed from First Notification of Loss.

  • Data collection.

  • Recovery management.

  • Like for like vehicle replacement.

  • Mobile repairs for downtime reduction.

  • Uninsured loss recovery.

  • Integrated vehicle hire.

  • Comprehensive reporting and risk profiling to help prevent accidents happening in the first place.

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Service, Maintenance and Repair

Our nationwide network of high quality vehicle service outlets (franchised and non-franchised) deliver scheduled servicing, mechanical and minor vehicle repairs.

Keeping your drivers on the road

Choose from three maintenance and repair options: pay on use, fixed cost or budgeted maintenance.

  • Industry-leading systems and processes – we take away the administrative burden of maintaining your fleet.

  • Nationwide network of dealers and repairers – ensuring we can meet your drivers’ needs wherever they are based.

  • Vehicle collection/delivery or a courtesy car can be arranged (subject to availability).

  • Experienced technicians manage problem issues and vehicles.

  • Active downtime management processes keep repair times to a minimum and reduce costs and inconvenience.

  • Choice of “at risk” or “managed” options – choose the one that suits you best.

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Fleet Management

Decide on your preferred method of funding and we provide the services you need to manage your fleet.

Reduced fleet administration

  • Implementation.

  • Termination and renewal management.

  • Management reporting.

  • Service, maintenance and repair.

  • Service booking and driver communication.

  • Glass replacement.

  • Tyre management and authorisation.

  • Vehicle purchase and disposal.

  • Breakdown and recovery.

  • Accident management.

  • Pool vehicle management and reallocation.

  • Driving licence checks.

  • Direct driver contact.

  • Bespoke management reporting.

  • V5 management.

  • Driving licence/MOT management.

  • Fine and fixed penalty administration.

  • Manufacturer recall notices.

  • Cherished plate management.

  • Insurance fleet data uploads.

  • P11D/P46 reporting.

  • Motor insurance database management.

  • Registration of vehicles on HPI database.

  • Secure storage and management of statutory documentation.

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Fleet Insurance

Policies are underwritten by the UK’s leading insurers, so we obtain the best possible quote available. This ensures your employees are safe and your vehicles remain on the road.

Protecting what matters most

  • Administration and management of customer policies.

  • Claims management on behalf of customers.

  • Risk management practices to mitigate and reduce any potential areas for loss.

  • First class claims management practice, in the event of a claim we have long established relationships with insurers to ensure claims are paid efficiently.

  • Access to the most up to date health and safety practices in order to provide first class risk management practices to our clients.

We can also review your risk management strategy to assist with duty of care, providing services such as driver licence checking and driving training.

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Commercial Vehicles

Helping you choose, fund and specify the right vehicles for your commercial vehicle fleet.

Vehicles that do the job

  • Guiding you through the complex process of LCV specification, preparation, maintenance and disposal.

  • Helping you select the best vehicles for your requirements – e.g. a drop-side body, wheelchair accessible minibus, panel van or a bespoke shelving system with specialist equipment.

  • Managing every consideration from choosing the right chassis to arranging the manufacture and fitting of custom built shelving and storage units, internal lining, roof racks, alarm systems, security locks, beacons, light bars, tow bars and roof ventilation.

  • Support with coachwork, internal linings or complete bodybuilding projects.

  • Specialist conversion partners to manage fit out and internal conversions.

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Public Sector

Providing expert advice and guidance for the public sector on managing and funding their fleets.

Support for your specific challenges

As an approved supplier for the Crown Commercial Service on the Vehicle Lease Framework Agreement, our specialist account managers are experts at working with public sector customers.

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