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Our priority is to care for the driver, staying in contact throughout, providing support and communicating the progress of the vehicle. If the vehicle isn’t drivable, it will be recovered to a repair facility and a courtesy car will be provided where available. The repairers prepare estimates, and digital photography speeds up authorisation and commencement of work.
Inspections and invoice vetting by the insurance company or independent engineers is organised, so you can be confident repairs are undertaken at the right price. Even problems relating to theft and recovery of uninsured losses, such as the excess charges from third party insurers are managed.